Vermicular | Help Center | Cookbooks in other languages
Help Center

Orders

Discounts

Our brand observes a one-price policy for fairness and transparency to all of our customers; therefore, we do not offer discounts throughout the year.

Amazon.com listings

Amazon.com is not our official retailer for the US market. The listings on Amazon.com are Japanese models sold by third-party retailers (with significant markups)! Please note that warranties for Japanese models are only valid in Japan.

Gift orders

A personalized note can be added to gift orders. Please contact support@vermicular.us to request a gift note. We do not offer gift wrapping services.

Prices are not shown on the enclosed packing slip.

Cookbooks in other languages

The Musui–Kamado cookbook is also available in Japanese, traditional Chinese, and simplified Chinese for $25 (free shipping). Since this will be a special order, please contact support@vermicular.us if you wish to place.

Modifying or canceling an order

Please contact support@vermicular.us if you'd like to modify or cancel your order. Please be advised that orders are sent to our fulfillment center immediately, and it may not be possible to modify or cancel your order in time.

Loading

Contact Support